To the Customers who use our service from New Chitose Air port
Toyota Rent-A-Car Shin Sapporo counters are located on the 1st floor of the International Terminal Building and the 1st floor of the Main Terminal Building.
International Terminal Building Counter
1. When you arrive at New Chitose Airport
From the arrival gate of the International Terminal Building, take the escalator or elevator to the Toyota Rent-A-Car Suzuran counter on the 1st floor.
Location of the International Terminal Car Rental Counter
2. Procedures at the counter
Please pick up the phone at the counter to talk to one of our representatives.
Please inform us of the name and reservation number of the person who made the reservation.
Once your reservation is confirmed, please wait near the counter so that we can arrange a bus to take you to our location.
3. When you arrive at the location
After arriving at the New Chitose Airport Suzuran Shop, you can go through the rental car contract procedures and you’re on your way.
Main Terminal Building Counter
1. When you arrive at New Chitose Airport
If you are at the Main Terminal Building, please follow the signs in New Chitose Airport and follow the directions below to the rental car counter.
There are two Toyota Rent-A-Car companies at the rental car counter. Please use the New Chitose Airport Suzuran Shop counter.
The car rental counter is located in the main building, but it may take some time to get to it depending on your arrival gate (see diagram below).
Location of the Domestic Terminal Car Rental Counter
2. Procedures at the counter
After confirming your name at the counter, a free shuttle bus will take you to the New Chitose Airport Suzuran Shop (about 9 minutes).
3. When you arrive at the location
After arriving at the New Chitose Airport Suzuran Shop, you can go through the rental car contract procedures and you’re on your way.
Location Information
New Chitose Airport Suzuran Domestic Terminal Reception Counter
Address
987-22 Bibi, Chitose-shi
New Chitose Airport Domestic Terminal Bldg. 1F
Telephone number
0123-24-0100
Business Hours
Open all year round 8:00 ~ 17:00
※After 17:00, we have set up a direct line to the store. If you call, a shuttle bus will come to pick you up.